Privacy Policy
Effective Date: 30 August 2026
At Parinaya Creations, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains what information we collect, why we collect it, how we use it, how we protect it, and the choices available to you when you visit or use www.parinayacreations.com, place an order, create an account, submit an enquiry, or interact with us through our website.
By using our website or providing your information to us, you acknowledge that you have read and understood this Privacy Policy.
1. About Parinaya Creations
Parinaya Creations is a gifting and lifestyle store offering a curated range of traditional and contemporary products, including German Silver gifts, brass products, divine and pooja items, home décor, utility gifts, return gifts, favour bags and gifts for special occasions.
Our website allows customers to browse products, make purchases, create accounts, track orders, contact us and submit enquiries.
2. Information We Collect
Depending on how you use our website, we may collect the following information:
Personal Information
When you create an account, place an order or contact us, we may collect:
- Full name
- Mobile number
- Email address
- Billing address
- Shipping or delivery address
- City, state and PIN code
- Information provided in enquiries or customer-service communications
Order Information
When you purchase from us, we may collect information necessary to process and fulfil your order, including:
- Products ordered
- Order number
- Quantity and order details
- Delivery information
- Billing information
- Payment status
Account Information
If you create an account, we may collect information associated with your account, such as your name, email address, phone number and login-related information.
Communication Information
If you contact us through our website, email, telephone, enquiry forms or other communication channels, we may retain the information you provide so that we can respond to your request and provide customer support.
Technical Information
When you visit our website, certain technical information may be collected automatically, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Approximate usage information
- Website interaction and navigation information
This information helps us understand how visitors use our website and improve its performance and security.
3. How We Use Your Information
We use personal information only for legitimate business purposes, including:
- Processing and fulfilling your orders
- Delivering products to the address provided
- Confirming and updating order status
- Providing customer support
- Responding to enquiries and requests
- Managing customer accounts
- Processing payments through authorised payment providers
- Facilitating returns, refunds and order-related support
- Improving our products, website and customer experience
- Maintaining website security
- Detecting and preventing fraud, misuse or unauthorised activity
- Communicating important information relating to your orders or account
- Sending promotional communications where permitted and where you have provided the necessary consent or otherwise requested them
We do not collect personal information simply for the sake of collecting it. We aim to use information only when it is reasonably necessary for the relevant purpose.
4. Payments
When you make a payment on our website, payment information may be processed by authorised third-party payment service providers.
Parinaya Creations does not intend to store complete payment-card information such as your full debit-card or credit-card number and CVV on our own servers.
Payment providers may process information according to their own privacy policies and security practices.
Your payment details should always be entered only through the secure payment interface provided during checkout.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to provide a better browsing experience.
Cookies may help us:
- Keep products in your shopping cart
- Remember certain preferences
- Maintain login or session functionality
- Understand website usage
- Improve website performance
- Provide relevant website functionality
- Help protect the website from misuse
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functions, including shopping-cart or account-related features.
6. How We Share Your Information
We do not sell or rent your personal information to third parties.
We may share limited information with trusted service providers when necessary to operate our business and provide services to you.
These may include:
- Payment service providers
- Delivery and logistics partners
- Website hosting and technology providers
- Website analytics or security service providers
- Customer-support or communication service providers
- Professional advisers, where reasonably necessary
- Government authorities or law-enforcement agencies where required by applicable law
We expect service providers handling information on our behalf to use appropriate safeguards and to process information only for relevant purposes.
7. Order Delivery
To deliver your order, we may provide necessary information such as your name, mobile number and delivery address to the relevant courier, logistics or delivery partner.
Only information reasonably required to fulfil the delivery should be shared for this purpose.
8. Marketing Communications
We may occasionally communicate with customers about:
- New products
- Special offers
- Seasonal collections
- Festive promotions
- Return-gift collections
- Important store updates
Where consent is required, we will seek appropriate consent before sending promotional communications.
You may choose to stop receiving promotional communications by following the unsubscribe instructions provided in the communication or by contacting us.
Please note that you may still receive essential communications relating to an order, payment, delivery, account or other service you have requested.
9. Your Privacy Choices and Rights
Depending on applicable law, you may have rights relating to your personal information, including the ability to:
- Request information about the personal data we process about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where applicable
- Withdraw consent where processing is based on consent
- Opt out of promotional communications
- Raise a privacy-related concern or complaint
Where consent is the basis for processing, applicable law provides for withdrawal of consent, subject to legal and operational limitations. Withdrawal of consent does not affect the lawfulness of processing that took place before withdrawal.
To make a privacy request, contact us using the details provided in the Contact Us section below.
We may need to verify your identity before completing certain requests in order to protect your information from unauthorised access.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
- Completing transactions
- Providing customer support
- Maintaining business and transaction records
- Meeting legal, tax, accounting or regulatory requirements
- Resolving disputes
- Preventing fraud and misuse
- Protecting our legal rights
When personal information is no longer reasonably required, we may securely delete, anonymise or otherwise dispose of it in accordance with applicable requirements.
11. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.
For this reason, while we work to protect your information, we cannot guarantee absolute security of information transmitted over the internet.
12. Third-Party Websites and Services
Our website may contain links or integrations relating to third-party services, including payment, delivery, social-media or other external platforms.
When you visit a third-party website or use a third-party service, that service may collect and process information according to its own privacy policy.
We encourage you to review the privacy policies of third-party services before providing them with personal information.
13. Children's Privacy
Our website is intended for general customers and is not specifically directed toward children.
We do not knowingly request or collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review the matter and take appropriate action.
14. Fraud and Website Security
We may process certain information to detect, investigate and prevent:
- Fraudulent transactions
- Unauthorised account activity
- Abuse of promotional offers
- Misuse of our website
- Security incidents
- Attempts to interfere with website operations
We may take appropriate action where we reasonably believe that activity violates our policies or applicable law.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website features, technology, legal requirements or privacy practices.
When we make significant changes, we may update the effective date shown at the top of this page and provide additional notice where required.
We encourage you to review this page periodically to stay informed about how we handle personal information.
16. Contact Us
If you have any questions, requests or concerns regarding this Privacy Policy or the way we handle your personal information, please contact us.
Parinaya Creations
Email: parinayacreations2026@gmail.com
Phone: 8790934242
Store Address:
54/1A, 23-15, Seethamma Nagar Road,
Padmavathi Nagar, Avilali,
New 100 Ft Main Road,
Opposite Padmavathi Mahila University Gate-2,
Andhra Pradesh – 517502, India.
You may contact us regarding:
- Privacy questions
- Personal information requests
- Correction requests
- Deletion requests
- Marketing preferences
- Privacy complaints
We aim to respond to genuine customer and privacy-related requests within a reasonable period.
17. Your Acceptance
By continuing to use www.parinayacreations.com, you acknowledge that you have read this Privacy Policy and understand how your information may be collected and used as described above.
If you do not agree with this Privacy Policy, please discontinue use of the website and contact us if you have questions or concerns.
Parinaya Creations
Rooted in Tradition. Chosen for Today.
Your trust matters to us, and we treat your personal information with care.
